The Power of User Statistics: Using analytics to improve service to end users

Date

Jun 13, 2013

Time

3:00 PM - 4:00 PM

Speaker

Scott Michael

Affiliation

SciApT, Indiana University

Series

TUD ZIH Kolloquium

Language

en

Main Topic

Informatik

Other Topics

Informatik

Host

Ralph Müller-Pfefferkorn, Zentrum für Informationsdienste und Hochleistungsrechnen

Description

In this talk I will present an overview of the statistics tracking system developed for use on supercomputing platforms by the Research Technologies division at Indiana University (IU). Combining and viewing statistical data from many sources including multiple compute platforms, high performance file systems, archive systems, can be a daunting task. Finding useful and actionable information in this data presents an even greater challenge. However, by aggregating data from multiple resources we have been able to gain a more comprehensive view of users activity and identify users whose workflows could be improved. In addition to describing the basic design and infrastructure of the system, I will present several use cases where we have been able to improve user experience and increase the usage efficiency of IU supercomputing resources.

Links

• http://tu-dresden.de/veranstaltungen/termin?id=TUD51b02094259aa

Last modified: Jun 13, 2013, 9:52:33 AM